At UrbanZora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while visiting or shopping on our website. By accessing or using UrbanZora, you agree to the practices described in this policy.
Information We Collect
When you use our website, we may collect the following information:
- Full name
- Email address
- Mobile number
- Billing and shipping address
- Order and transaction details
- Device, browser, and IP address
- Website usage data through cookies and analytics
Payment information is securely processed through trusted third-party payment providers. UrbanZora does not store your debit card, credit card, UPI PIN, or banking credentials.
How We Use Your Information
The information we collect helps us provide a better shopping experience and may be used to:
- Process and deliver your orders
- Respond to customer enquiries and support requests
- Send order confirmations and delivery updates
- Improve our website, products, and services
- Prevent fraud and maintain website security
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Cookies
UrbanZora uses cookies to improve website functionality, remember your shopping preferences, analyse website traffic, and enhance your browsing experience. You can disable cookies through your browser settings; however, some features of the website may not function correctly.
Third-Party Services
We may work with trusted third-party service providers for payment processing, shipping, analytics, email communication, and website hosting. These providers only receive the information necessary to perform their services and are required to protect your personal information.
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure. While we strive to use commercially acceptable methods to safeguard your data, no online transmission or electronic storage system can guarantee complete security.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Opt out of promotional emails or marketing communications at any time.
To exercise these rights, please contact us using the details provided below.
Children’s Privacy
UrbanZora does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
UrbanZora
Website: https://urbanzora.com
Email: urbanzoramart@gmail.com
Effective Date: July 2026